Mohd Noh

On 6/1/2018 at 8:39 PM, adarora said:

i am unable to reach customer support in india.

Hello

You can direct ask to customer services via ticket .

On 1/25/2018 at 5:25 AM, Doug Richardson said:

Hello, I have been waiting for over a week and a half and had no response from 4 phone calls  - Other than the approved message on my ticket (PRUSUS1801075) from the support team I am really anxious for these parts as I have limited time under warranty for the motherboard I bought and can't use it until I get the standoffs for the coolers.

 

- My original message   Hello I am missing the screws that attach the cooler to the motherboard ( 8 standoffs total threaded on both ends for 2011-v3 MB ) for 2 coolers - they are listed as H on page 1 and 9 of the MasterLiquid_120_Manual.pdf I can pay for them if it will expedite the delivery of the part

 

 

What can be done to get these screws to me asap?

Thanks

Hello ,

I will ask with the related team .

Please hold on and i will update to you later on 

10 hours ago, Daniel Ribeiro said:

My Pump speed is 1200RPM at max speed only, and its new. I saw other people with 3000RPM max speed.

My i7 8700K reachs temps like 80~90º.

Waths Wrong? Thank you.

Hi Daniel

Try look link as below 

How to determine if the pump is functioning on your liquid cooler

Liquid Cooling: Where do I connect the Fans and Pump?

Well my suggestion try reinstall your cooling and see how the result .

IF you still facing same issue , please get our customer services .

Update : HQ team has fixed the problem , please try it again .

Any error you get please take some picture , i will forward it to HQ team . Thanks

Hi Stan08

Welcome to CM forum .

Can you share some picture regarding what kind error you get ?

Forwarded this issue to HQ team
 

So just stay tuned

On 10/14/2017 at 2:38 AM, aep_seidhe said:

Second question:

are you expecting MLP280 to be compatible with AMD TR4 (Threadripper) socket?

Hello ,

You can check the latest news from CM : Compatability

+ talked with HQ team is 100% not not compatible with Pro series

If you still concerned please contact customer services , they will give you more detail 

On 10/9/2017 at 7:51 AM, Erik said:

Can anyone help me figure this out?!?

 

I have a Sentry 3 Fan Controller and I am trying to install it into one of the 5.25 bays for front display.  The Sentry 3 does not go deep enough into the drive bays to engage the locking feature and there are no internal screw holes for fastening this.  Without having to drill holes for installation, does anyone have any tips or tricks for me to pull this off?

 

Thanks in advance!

Owner MC Pro 5 and i have other brands fan controller but never try it to Pro 5 but i will try it later and update to as soon as possible 

+ Please contact the fan controller customer services maybe they have the solution ?

Updated : After do some research what i can say is not compatible my fan controller with my Pro 5 , 2 hour try to figure out how to install my fan controller in the end got 0 result , i wont spoil my pro 5 + Pro 5 have a good temperature so need to install my fan controller .

well i dont have any tips for you man .

11 hours ago, Erkan said:

It's just only for L version.

Awesome , i will test this

Thanks Dude for your kind help