Rix
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I bought my CM Masterkeys Pro S last week, it was nice to use it. However, I had a problem, that the backlight doesn't work at all. I have tried to press the Fn key, but it the light indicator is not working as well. It used to be light up when I press the Fn key.
Could you please help me to fix this issue? -
Hi Michiel,
I bought my CM Masterkeys Pro S last week, it was nice to use it. However, I had a problem, that the backlight doesn't work at all. I have tried to press the Fn key, but it the light indicator is not working as well. It uset to be light up when I press the Fn key.
Could you please help me to fix this issue?
Kind regards,
Rix
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Hi Michiel,
Thank you for your response.
I followed your instruction, but it still didn't fix the issue, the backlight didn't work at all again.
I have updated the CM software FW, it didn't help, and I even pressed Fn + other F keys (combinations) but still no change. Is there any way to reset it to the factory settings?
Regards,
Rix
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Hi Rix,
Yes you can reset the keyboard.
Try one of below options:
Option 1:
- unlug the keyboard
- press FN+Right Alt
- replug the keyboard back in (while keeping FN+Right Alt pressed)
This option should make the keyboard go back to factory settings/demo mode.
Option 2:
- keep the keyboard plugged in to the PC
- Press FN+E for about 3 to 5 seconds
This option will clear the keyboards onboard memory.Let me know if this worked out for you.
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